Lufthansa Cargo has elevated its digital offering, which is now more intuitive, clearer and requires fewer clicks.
Thanks to the optimised “eBooking” user interface, including a shortened booking process for standard shipments, customers can now book their general cargo shipments in around half the time it previously took. The new function for saving recent searches can even reduce the booking process to just 30 seconds. Customers also benefit from a clear overview of routing options and other practical functions, such as the display of relevant station information. The integration of additional services, such as CO2 offsetting, is already in the planning stage.
The “eTracking” shipment tracking service has also been revamped and is expected to be available from the end of August: With a newly designed user interface, customers can track their freight shipments even more clearly and easily. In addition, the option of proactive email notifications along the transport chain and in the event of deviations from the original transport plan provides more transparency, as per a release.