CargoAi, a global leader in airfreight technology solutions, has announced a significant leap forward in the evolution of its services. It has now introduced CargoCoPilot, a groundbreaking feature seamlessly integrated into its flagship platform, CargoMART. This innovative solution harnesses the power of artificial intelligence to enhance the efficiency of CargoMART forwarder and airline/GSA users, reaffirming its commitment to accelerating every stage of the airfreight procurement process with greater efficiency and visibility, emphasised a release.
Leveraging Large Language Models (LLMs), a type of artificial intelligence (AI) algorithm that uses deep learning techniques and vast data sets to understand, summarise, predict, and generate content, CargoCoPilot offers real-time intelligent assistance, enabling users to enhance their efficiency, productivity and skills.
With CargoCoPilot, forwarder users can expect an array of powerful features designed to streamline their operations:
- Outlook Integration: The new Outlook plugin permits users to effortlessly read and search airline rates straight from their emails. This feature captures the ease-of-use that CargoAi continuously aims to provide its clients.
- Customised Analytics: Forwarders can now access deeper insights and data analytics within and around the CargoMART platform. This augmentation empowers businesses with information that can guide crucial decisions and optimise operations. Customised analytics insights are also sent to the freight forwarder users every 2 weeks to support them make better procurement decisions.
- Available also on CargoMART Airline, CargoCoPilot helps airlines and GSAs get customised insights to reply to Spot Quote requests.
CargoCoPilot has been available to forwarders and airline CargoMART Pro users since early October. Additionally, it can also be accessed via API on CargoCONNECT, providing even more accessibility to the innovative solution.
Maturity meets innovation: Seamless Single Sign-On (SSO) integration and ISO 27001 certification
In response to feedback from its clients, CargoAi has also introduced a seamless Single Sign-On (SSO) integration. This sought-after feature will further enhance user experience by allowing clients to access all CargoAi services with a single set of credentials, eliminating the need for multiple logins and providing a unified experience.
CargoAi also announced that it has obtained ISO 27001 certification in August 2023. This achievement underscores its unwavering commitment to data security and compliance. ISO 27001 certification validates its dedication to safeguarding the sensitive information of its clients, ensuring that their data remains confidential and protected at all times. These recent developments demonstrate CargoAi’s unique position in the industry. As a trusted leader with a mature and established presence, it continues to set new industry standards through innovation, ensuring that its clients benefit from the advantages of its experience and trailblazing innovations, emphasised a release.