Abu Dhabi Airports announced the signing of a service level agreement (SLA) with the General Administration of Customs, to reinforce service levels, enhance the passenger journey as well as the customer experience.
The service level agreement aims to expand areas of collaboration in terms of expediting travel procedures, checking baggage and facilitating the movement of passengers and cargo across the airports, to help strengthen Abu Dhabi’s position as a leading destination for tourism, trade and commerce, emphasised a release.