Qatar Airways Cargo has announced the relaunch of its Pharma product in line with its Next Generation and VISION 2027 strategy. The relaunch includes several enhancements that benefit its customers and streamlines the handling of different categories of pharmaceuticals and healthcare products, including animal healthcare items that fall under the umbrella of Pharma.
From the current offering of two sub-categories, the cargo carrier now offers five product sub-categories – Pharma Critical Advanced, Pharma Critical Passive, Pharma Advanced, Pharma Passive and Pharma Care. These new enhanced categories enable Qatar Airways Cargo to offer customers a diverse range of solutions to transport their healthcare shipments and ensure optimal handling of all cool chain pharma products transported on its flights.
The airline has also introduced a two-tier system for its 90 approved pharma stations to provide more information and transparency to its customers. This enhancement helps in differentiating between the distinct capabilities available at various stations. Tier 1 stations offer both +2°C to +8°C & +15°C to +25°C temperature-controlled storage, while having the ability to service electronic containers and dry ice containers. Tier 2 stations offer only one of the two categories of temperature-controlled storage, handle certain temperature-controlled containers or have limited storage capacity.
Active container milestone updates have also been introduced to regularly inform customers on the status of their shipments moving within these containers. The updates are sent to pre-configured email addresses inserted in the booking. Important information includes the temperature and battery readings of each unit transporting the shipments. The project has been rolled out to selected locations only and a global roll-out will take place over the course of this year. The airline also considers animal health a top priority and offers comparable solutions through its Pharma product to transport animal healthcare shipments in a safe and efficient manner, all within the customer’s sub-category of choice, said a release.